The Account Management option provides detailed information on different aspects of your account. Some of this information is summarized on the main Control Panel page in the Account Glance and Resources Available sections.

How To Use the Account Management Option:

1. From the Control Panel, select the Account Management icon. The Account Management page displays.
2. A great deal of information is displayed here. Additionally, there are links at the bottom of the page, titled Edit Personal Information and Edit Billing Information and Off Network E-mail Address, which can be used to change certain aspects of your account information. The use of these links is covered in more detail in the pages that follow.

Account Information

• User Name
  The user name of the person for whom the account has been set up.
• Status
  The status of the current account, whether it is Normal, Suspended, Grace Period or Deleted.
• Package
  This is the package for which you signed up. Packages can vary depending on your web hosting company, but generally are set up in grades, such as Budget, Economy, Business, or Professional. Different packages contain different quantities or combinations of features and tools.
• Activation Date
  The date the account was started. In conjunction with your Contract Length, you can determine the amount of time before your current contract expires from this date.
• Domain
  The domain name for your account (e.g., yourname.companyname.com).
• Home Directory Path
  The path to the home directory of your account on the server.
• IP
  The IP number for your account, which is the actual address of your Domain on the internet.
• Hosting Server
  The name of the server on which your site resides.

Package Information

• Package Name
  The package that you purchased.
• Contract Length
  The duration of the contract agreement you have with your hosting company for this account.
• Start Date
  The date the account was started.
• Next Due Date
  The date by which you will need to renew your contract agreement with your hosting company.
• Discount
  The discount rate, if any, applied to your account by your hosting company

Resource Information

• Disk Quota
  The amount of disk space, in megabytes, that you are allowed to use under the terms of your contract agreement.
• E-mail
  The number of e-mail address that you are allowed to have under the terms of your contract agreement.
• Mailing List
  The number of mailing lists that you are allowed to have under the terms of your contract agreement.
• Transfer
  The amount of data, in megabytes, that you are allowed to transfer using your account under the terms of your contract agreement.

Billing Information

• Customer
  The name of the customer to be billed for the account.
• Contract Length
  The duration of the contract agreement you have with your hosting company for this account.
• Last Billing
  The date of the last time you were billed for the account.
• Next Billing
  The date the next payment for this account is due.
• Payment Terms
  The method by which you pay for your account.
• Invoice Delivery
  The method by which invoices for your account are delivered to you

Editing Personal Information
The Edit Personal Information tool allows you to change certain information relating your account.  This information includes:

• Start Date: Note: This is only the start date for the client. Changing this will not change the start date for any domains owned by this client.
• Owner Information
• First Name
• Last Name
• Company
• E-mail Address
• Street Address
• City, State and Zip code
• Country
• Non-U.S. or Non-Canadian State
• Phone Number
• Fax Number
• Billing Information
• Billing Same as Owner Option

A repeat of all the fields listed above to be used if the Billing Information is different from the Owner Information.  For example, if you want the bill for your account sent to an address different from the one listed in the Owner Information section, you would list that here.

How To Edit Personal Information:

1. From the Account Management page, select the Edit Personal Information link (located near the bottom of the page). The Add/Edit Client Information page displays.
2. Make any necessary changes to the information that is listed or provide additional information if so desired.

Note: If the billing information is the same as the owner information, you do not need to re-enter the information.  Simply ensure that the checkbox beside the Billing is the same as Owner option is filled.   Once your changes have been made (if any), select the Submit button to have the information in the account change.   A message appears stating, "The client information has been updated".

Editing Billing Information
How To Update Your Credit Card Information:
The simplest way to update credit card information is to fill out changes in our Secure Update Form.

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