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 The Mail Manager option provides
several ways of managing the mail accounts you set up on your account. NOTE:
setting up your Mail Manager and mailboxes is just half the job - the other half
is configuring the email program on your pc.
See our Setting Up Your E-mail Accounts for more details,
and specific instructions on the most popular email clients.
We Highly Recommend / Spam Fighting Tip!
- Create a new email box called: /dev/null
- Click on the "Default" box link in your mail manager and set it to Forward to the /dev/null box
- This will send all unassigned (not sent to a working email box name) into no-where'sville and will keep your mail folder from filling up.
- We suggest this set-up because spammers will often send to anybox@yourdomain.com name hoping that it will be forwarded to your main email account. By sending it into oblivion you will be eliminating a large amount of unwanted email.
Autoresponder Caution: We suggest you use autoresponders sparingly (when away, special notices, change of address) - autoresponder wars or loops occasionally happen that will run up a user's billable bandwidth usage. All users are financially responsible for this traffic.
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Creating New Mailboxes
Editing E-mail Accounts
How To Delete an E-mail Account
Sending and Receiving Mail
Creating Aliases - Forwarding
Creating New Mailboxes
Mailboxes for individuals or groups can be set up using the Mail Manager option.
The number of mailboxes allowable on your account depends on the package you purchased.
How To Create a New Mailbox:
From the Control Panel, select the Mail Manager icon. The Mail Manager displays.
- Select the New Address link by single-clicking on it. The New Mailbox page
displays
- Enter the user name in the Input Username field. Enter the password in both
the Input Password and Re-enter Password fields. Make sure that you type the password
exactly the same way in both fields.
- When completed, select the add button. A message displays indicating that
the user was added successfully.
- At this point, the new user mail account can be edited, or you can return
back to the Mail Manager home. To return to the Mail Manager home, select the
Home link. If you would like to return to the main Control Panel page, select
the Control Panel link located in the upper right corner of the top frame. If
you would like to edit the newly created account, click the link of the user name
whose account you would like to edit and continue with the next procedure.
Editing E-mail Accounts
E-mail accounts can be set up to forward to other mail accounts or to have automatic
responses generated when mail is received by the original account. Additionally,
Mail Manager allows you to delete e-mail accounts as well as change passwords
for e-mail accounts.
Note: The Mail Manager Change Password tool is different from the Change Password
Option that is available from the Control Panel. This Mail Manager tool affects
only the password for the e-mail addresses specified. The Control Panel Option
affects the password for your account.
How To Edit an Existing E-mail Account:
- From the Mail Manager, select the desired e-mail account listed under the
heading Addresses on the left-hand side of the screen. The Mailbox Options page
displays for the specified e-mail account.
- The Change Password and Delete options are described in detail in the procedures
that follow. Other options on this page deal with forwarding e-mail that is received
by this account to other accounts. These options are explained here:
- Forwarding the e-mail sent to the original address to the same address on
the specified server. This is for normal mail processing and is the default setting.
- Forwarding the e-mail sent to this address to another address on the same,
specified server. If you select this option, you must also select the address
(es) from the list of possible e-mail accounts on the server to which you would
like to have the e-mail forwarded.
- Forwarding the e-mail sent to this address to another address on a different
server. If you select this option, you must manually type the e-mail address to
which you are having mail forwarded in the text entry box provided. This would
be used if you had an existing account with another service to which you would
like your mail forwarded.
- After selecting the appropriate mail forwarding option, you may also manually
type text in the auto-response text entry box. If you choose this, be sure to
select the Autoresponse for mail toÉ option. Any text you type in the space
provided will automatically be sent to anyone who sends e-mail to the address
you are currently editing.
- After all edits are completed, click on the Save button to apply the changes
to the account. The message "Done" appears on your screen.
To return to the Mail Manager home, select the Home link. If you would like
to return to the main Control Panel page, select the Control Panel link located
in the upper right corner of the top frame.
How To Change the Password of an E-mail Account:
- From the Mail Manager, select the desired e-mail account listed under the
heading Addresses on the left-hand side of the screen. The Mailbox Options page
displays for the specified e-mail account.
- Select the Change Password for e-mail account link. The Change Password page
displays.
- Type the new password in the Input Password and Re-enter Password fields.
Be sure to type the password exactly the same way in both fields.
- Select the Change button. A message displays indicating the password has been
changed.
- To return to the Mail Manager home, select the Home link. If you would like
to return to the main Control Panel page, select the Control Panel link located
in the upper right corner of the top frame.
How To Delete an E-mail Account:
- From the Mail Manager, select the desired e-mail account listed under the
heading Addresses on the left-hand side of the screen. The Mailbox Options page
displays for the specified e-mail account.
- Select the Delete e-mail account link. A confirm deletion message displays.
- If you are sure you would like to delete the e-mail account, select the Delete
button. A message displays indicating the e-mail account has been deleted.
- To return to the Mail Manager home, select the Home link. If you would like
to return to the main Control Panel page, select the Control Panel link located
in the upper right corner of the top frame.
Sending and Receiving Mail
Sending and receiving mail is not executed in the Control Panel. The mail tools
and utilities available in the Control Panel are merely ways of setting up mail
accounts and lists on the server on which your account resides.
To send or receive mail, use your normal mail client configured to retrieve
mail from, and send mail through, your domain mail account.
For detailed instructions on how to set up your mail client software, visit
our Email Setup Section.
Creating Aliases - Forwarding Email
You can use mail manager to set up mailboxes, create aliases (box1 sends directly
to box2), and even forward mail off our server to be received somewhere else (like
box@aol.com).
But there is one important exception:
Using mail manager, you can set up any of the following:
['--->' means 'forwards to']
box1 ---> box1
box1 ---> box1, box2 [both boxes get a copy]
box1 ---> box@aol.com
box1 ---> box1, box@aol.com
box1 ---> box2
box2 ---> box2, box@aol.com
BUT THIS PART WILL NOT WORK:
box1 -->box2 ---> box@aol.com [box1 forwards to box2, which forwards
to box@aol.com]
You have to do this:
box1 --> box2, box@aol.com [box1 forwards to box2 and to box@aol.com]
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