Are you a Comcast user? New rules for using email.
If
you currently forward email to your personal Comcast email account chances are you are directly contributing to having your own email blocked by Comcast. Any spam that gets forwarded is viewed as spam being sent by our servers and will get our servers blacklisted by Comcast.
Since Comcast will not work with us to solve this issue, we
are forced to require that you make a change in your Mail Manager mailbox configuration.
Instead of Forwarding you will need to Pop any email boxes you currently forward to Comcast. Popping is a method of directly retrieving mail from our servers.
You will need to make changes in 2 places: In your OWH Control Panel > Mail Manager, and on your computer in the software you use to retrieve email. Here’s
an example of the changes you need to make in your OWH control panel using the web site email address
“sales@websecurezone.com”:

In your email application (in this
example, Outlook Express), you just need to have
mail.yourdomain.com as the "POP3" and "SMTP" settings, and
then enter the mailbox name under "Account name", and the
mailbox password for "Password":
Don't hesitate to call or write us if you have any questions or need
help making this change. 800-642-7157 M-F 9am - Midnight EST.
If you DO NOT forward email to Comcast you DO NOT need to make any changes. |