One World Hosting

Welcome to the new ZapHost!

Upgrades to newer servers and more modern control panel software have taken place TODAY, Saturday, May 15th, 2010.

IMPORTANT 1 – EMAIL CHANGE:
Your web site and configurations are running normally and without interruption. For email you MUST make two critical changes to your email setup on your computer. Those settings are pictured in simple screenshots here: http://zaphost.com/zap-hosting-support/email-updates.html

IMPORTANT 2 – USERNAME CHANGE:
If your username contains a hyphen “-“ or an underscore “_”, then those characters have been removed – they don’t work in the new system. So if your username was “my-name”, then it is now “myname”. This is for your client records, control panel and FTP access.

What is New?

1. Account Owner and Billing details:
The account owner, billing details and payment history are now available though our Client Portal, at http://newworldhosting.com/index.php. Once you log into with your existing account username and password you can view:

• Owner and payment details
• Hosting account and domain name details (+ a direct link to control panel login)
• Open and archived Support Tickets
• and much more

2. Account Control Panel and tools:
To login to your new cPanel you can connect via your client portal as noted above, or go directly via this URL format: http://mydomain.com/cpanel

For more details you can review this page on “old versus new” control panel functions: http://oneworldhosting.com/howdoi2.html

Questions about this upgrade can be directed to the new One World Hosting ticketing system at: http://support.oneworldhosting.com

Second reminder; upgrades to newer servers and more modern control panel software will take place this Saturday, May 15th, 2010. The upgrade will also feature a faster and more secure network, the latest server software versions, and more than 50 new one-click-install tools available to all customers, all at no charge.

Maintenance Schedule:
Date: Saturday May 15th
Purpose: Server and control panel upgrades

The key changes that every account user must adopt after the upgrade concern email. Every user will need to change two settings in their email program, pictured in simple screenshots on this page:
http://zaphost.com/zap-hosting-support/email-updates.html

Questions?
Questions about this upgrade can be directed to the new One World Hosting ticketing system at: http://support.oneworldhosting.com

Sincerely,
Zaphost & One World Hosting

First reminder; upgrades to newer servers and more modern control panel software will take place the week of May 17th, 2010. The upgrade will also feature a faster and more secure network, the latest server software versions, and more than 50 new one-click-install tools available to all customers, all at no charge.

Maintenance Schedule:
Date: Week of May 17th
Purpose: Server and control panel upgrades

The key changes that every account user must adopt after the upgrade concern email. Every user will need to change three settings in their email program, pictured in simple screenshots on this page:
http://zaphost.com/zap-hosting-support/email-updates.html

Please look for further announcements sent by email and posted on our website at:
http://oneworldhosting.com/wordpress/

Questions?
Questions about this upgrade can be directed to the new One World Hosting ticketing system at: http://support.oneworldhosting.com

Sincerely,
Zaphost & One World Hosting

Just as with our recent new Ticketing System improvements, it’s time to make upgrades to newer servers and more modern control panel software. These updates will happen the week of May 17th, 2010. The upgrade will also feature a faster and more secure network, the latest server software versions, and more than 50 new one-click-install tools available to all customers, all at no charge.

Maintenance Schedule:
Date: Week of May 17th
Purpose: Server and control panel upgrades
Impact: No outage or downtime

For the past 2 years we’ve been actively managing hundreds of clients on our this new platform and have noticed consistent improvements in network performance, all while receiving plenty of positive customer feedback: “faster site” “less spam” “love the control panel.” The new control panel is extremely user-friendly, with many new features, and comes with video tutorials that graphically demonstrate the use of each tool.

More information to come:
Please look for further announcements sent by email and posted on our website at
http://oneworldhosting.com/wordpress/

You can also follow updates on our Twitter and Facebook:
http://twitter.com/oneworldhosting
http://www.facebook.com/pages/Columbus-OH/One-World-Hosting/131542392220

Questions?
Questions about this upgrade can be directed to the new One World Hosting ticketing system at: http://support.oneworldhosting.com

Sincerely,
Zaphost & One World Hosting

::: Be Mobile – iPhoneify your site
The fastest growing segment of web site visitors are those coming from mobile platforms: iPhones, Blackberries, even gaming devices. All of those devices can see regular web sites, but often not very well. The solution is a version of web site designed specifically for the small screen, and we can help.

Introducing the One World Hosting “iPhoneify Your Site” service. We take care of all the details; you just select 5 pages to be included, and we will create a mobile version of your web site. For all the details and to get started today, visit:
http://www.oneworldhosting.com/support/iphoneify.html

::: VPS, Your Own Server for $99 a month
If your web site has needs beyond a simple hosting account, we have virtual private server (VPS) that can meet your needs. A VPS gives your own root access, unshared resources, and significantly greater capacity and power. We’ll even move your site to the new platform, no charge. For more details, check out: http://oneworldhosting.com/support/vps.html

::: Live Look – more support tools
Our latest support service is “Live Look”, a tool that allows us to connect and view your active browser screen, and help us help you figure out problems with an immediate and hands on approach. “Live Look” is another tool in our “Real Support” approach to customer service.

-you should follow us!-
* Twitter – http://twitter.com/oneworldhosting
* Facebook -
http://www.facebook.com/pages/Columbus-OH/One-World-Hosting/131542392220