Welcome to the new ZapHost!
Upgrades to newer servers and more modern control panel software have taken place TODAY, Saturday, May 15th, 2010.
IMPORTANT 1 – EMAIL CHANGE:
Your web site and configurations are running normally and without interruption. For email you MUST make two critical changes to your email setup on your computer. Those settings are pictured in simple screenshots here: http://zaphost.com/zap-hosting-support/email-updates.html
IMPORTANT 2 – USERNAME CHANGE:
If your username contains a hyphen “-“ or an underscore “_”, then those characters have been removed – they don’t work in the new system. So if your username was “my-name”, then it is now “myname”. This is for your client records, control panel and FTP access.
What is New?
1. Account Owner and Billing details:
The account owner, billing details and payment history are now available though our Client Portal, at http://newworldhosting.com/index.php. Once you log into with your existing account username and password you can view:
• Owner and payment details
• Hosting account and domain name details (+ a direct link to control panel login)
• Open and archived Support Tickets
• and much more
2. Account Control Panel and tools:
To login to your new cPanel you can connect via your client portal as noted above, or go directly via this URL format: http://mydomain.com/cpanel
For more details you can review this page on “old versus new” control panel functions: http://oneworldhosting.com/howdoi2.html
Questions about this upgrade can be directed to the new One World Hosting ticketing system at: http://support.oneworldhosting.com