How to cancel an account

We're sorry to see you go! if there is anything we can do to convince you to stay, please send us an email at or open up a support ticket via your client area.

If you are certain you would like to cancel service, please follow these steps:

  1. login to your client area
  2. go to Services tab at the top, choose My Services from the pull down menu
  3. click on the row of the service that you want to cancel
  4. choose Request Cancellation from the left hand column
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